Airport Pickup
The charge for Auckland Airport KERBSIDE pickup [after 730am before 1730pm] is $75.
Our rental agent will meet you inside the terminal, your car will be parked outside the terminal ready for you to drive away. No queues, no shuttle buses. He will help you with your luggage, show you how the car works, and give you clear directions to your hotel.
For Early or Late KERBSIDE pickup charges please check with smartcars.
24 Hours Roadside Assistance
All vehicles are covered by 24 hour emergency roadside assistance.
Payment & Deposit
smartcars welcomes Visa, MasterCard, Diners Club, JCB & American
Express cards. We do not accept cash payments. smartcars
will retain a non-refundable deposit of $100 on all confirmed rentals.
Renter qualification
The minimum rental age is 25 years for all vehicle types except the Porsche Cayenne Turbo which is 30 years. All intending
drivers must present a valid full New Zealand Driving Licence, which
has been held for at least one year or a current International Driving
Licence must accompany driving licence's issued in a language other
than English. There is no extra charge for additional drivers. Minimum
rental age and other requirements for additional drivers will be
the same as for the renter. Additional authorised drivers must be
notified to smartcars and listed on the rental agreement at the
time of delivery.
Rate Periods
Rates are based on 24 hour period. Rates include our Standard smartcars
Vehicle Insurance and 100 free kilometres per 24 hours period, with
any additional mileage charged at the prevailing rate applied by
smartcars at the time. Petrol is not included in our rates. Minimum rental periods may apply in high season, please check with our booking team for details.
Rental Period
All rates are based on a minimum rental period of one day [24-hours
from the time the rental starts]. The charge for the late return of the vehicles is
as follows, first 59 minutes free, then hourly charge of
1/3rd of the daily rate for the next three hours, there after a
full days rental will be charged.
Motor Vehicle Insurance
Comprehensive Motor Vehicle Insurance including
third party, is included in our rates. The
standard excess is $4,000.00, this can be reduced
to $1,125.00 by paying an additional fee, the only exception is the Porsche Cayenne Turbo which has an excess of $10,000.00 with the option of reducing this to $5,000.00 by paying an additional fee of $60.00 per day.
Fuel
Fuel is not included in our rates. Each vehicle is supplied with
a full tank of fuel, which is refilled at the renter's expense on
return. If the vehicle is not returned with a full tank, the renter
will be charged for the fuel required to refill the tank at the
prevailing rate applied by smartcars at the time.
GST
Applied by law to almost all sales within New Zealand [exceptions
include some financial arrangements and exports]. The current rate
is 12.5% - for a $100 item the total cost is $112.50. All rates quotes on our website are inclusive of GST.
Intercity (One Way) Rentals
Intercity [One way] rentals starting in Auckland and Queenstown
are available. Minimum rental periods and additional fees may apply.
See our Distance Chart for approximate
distances between cities and International Airports.
Terms and Conditions
All rentals are subject to the full Terms and Conditions which are
detailed in the smartcars Rental Agreement which will be provided
to you at the time of rental.
Rental Vehicle Association
If you wish to express any concerns that you might have about the service you have received from smartcars, please feel free to contact the RVA who are the independent authority please go to the below link. smartcars has been a member of the RVA since 2000.
www.rentalvehicle.co.nz
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